Terms, Conditions & Refund Policy

If you purchase an open source script, you may not be able to return it.
This will indicate that the code is open source and modifiable. Please remember that when you buy it!

We will not give support the script if you change the name of the script!

We can not refund the script if there is an error in the escrow script, because we can not refund the script if we make it open source.
We ask you about this request and tell you that you can not refund it! For example: client.lua is opened and the error is fixed.
You can not refund the script now. But you will continue to support it!

This item is for those who are requested to return the product within a short period of 2-8 hours after purchase. You can not refund the script a short time after you buy it.
This item is to prevent fraud, so that you can get our products for free and try to leak them. But you can send us a support request.

You should know that most of the developers on our team live in the UTC + 3 time zone.
Your support requests may be delayed in response to UTC + 3. Do not worry, our support team will be happy to help you during active hours.

Refunds are not accepted for discounted ESCROW products. If the script is not working due to encryption, an open source version may be offered.

Our scripts are protected by DMCA. A legal process is initiated against customers who try to share any Tebex transaction code and leak our scripts.

This refund policy is provided by Tebex.io. The decision to refund is completely determined by Tebex.io. Lumix can not determine the refund decision of the script!

Also, by purchasing the products, you are considered to have read and accepted this policy and the Terms & Conditions!

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